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  • Exporters Of Generic Medicines

F.A.Q »

Products

 

Q:Do you sell Brand and Generics name pills?

A:Yes, we sell some Brand and Generic pills.

 

Q:What does the term "generic" mean?

A: A generic drug is a pharmaceutical product, usually intended to be interchangeable with an innovator product, that is manufactured without a licence from the innovator company and marketed after the expiry date of the patent or other exclusive rights. Generic drugs are marketed under a non-proprietary or approved name rather than a proprietary or brand name. Generic drugs are frequently as effective as, but much cheaper than, brand-name drugs. For example, paracetamol is a chemical ingredient found in a number of brand-name painkillers, but is also sold as a generic drug (not under a brand name). Because of their low price, generic drugs are often the only medicines that the poorest can access. The Trade-Related Aspects of Intellectual Property Rights (TRIPS) agreement does not prevent governments from requiring accurate labelling or allowing generic substitution. Indeed, it is argued that competition between drug companies and generic producers has been more effective than negotiations with drug companies in reducing the cost of drugs, in particular those used to treat HIV/AIDS. A brand name is a name given to a drug by the manufacturer. The use of the name is reserved exclusively for its owner. Counterfeit medicine is medicine that is deliberately and fraudulently mislabelled with respect to identity and/or source. Counterfeiting can apply to both branded and generic products. Counterfeit products may include products with the correct ingredients or the wrong ingredients, lacking active ingredients, with incorrect quantities of active ingredients, or fake packaging.

 

Q:What is the quality of generic drugs?

A:The quality of generic drugs doesn’t differ from its brand name counterparts, even if they differ in shape and color. Generic drugs have identical active ingredients, the quantity and speed of absorption of its active ingredients into the bloodstream, same quality. 

 

Q:What shipping rates do you have?

A:12 $ for Registered Mail Shipping, 30 $ for EMS Shipping, 150$ for DHL Shipping

 

Q:Do you ship internationally?

A:We ship to most worldwide countries, we do ship to USA, UK, AU, and many others.

 

Q:How orders are being sent?

A:  We understand that your confidentiality and anonymity is important when you place an order online with us through email. That's why our orders are sent in discreet looking packages without any information of the contents on the outside of the package.

 

Q:What if the package is damaged or something is missing?

A: In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment.

 

Q:Can my order be delayed at customs?

A:If this happens, please contact us. If you have any problems with getting your order, please let us know and we will try to resolve the problem and we will resend package.

 

Q:What sum do I have to pay if you reship the product?

A:We will reship the product free of charge. No additional charges will be placed.

 

Q:Why I still haven't received my order?

A:Please contact us in this case we will try to resolve this and we will reship package free of charge.

 

Q:What shipping method do you offer?
A:Trackable Courier Service (EMS) takes 5 - 14 days. Airmail service takes 14 - 21 days. DHL Shipping in rare case.

 

Q:What if the order isn’t received during the delivery time?

A:Contact us and we will refaund shipping cost.


 

Q:How can I order from you?

A:To make an order you have to choose the product you are to purchase by clicking "add to cart" button. Then you choose the amount of pills you wish to buy & fill in the order information required, after that you have to click "make enquiry". If the request is accepted you will see the notification on the screen and within 12 hours we will contact you with prices and provide you future details with payment information if you agreed with our prices.

 

Q:Can I cancel the order and can I get my payment back?

A: Just contact us within 24 hours after the successful payment, we will try to cancel order and sent moneyback.

 

Q:What if I didn't find an answer to my question here?

A:Please contact us through the contact form.
 

Q:What payments do you accept?

A:We accept the credit cards such as Visa, MasterCard, E-Checks, Amex, Discovery card through the payment system.

 

Q:Do you have the money back guarantee?

A:In case of non-delivery or bad quality of pills of the product we guarantee to return the money or ship product from different manufacturer.